Privacy & data

Browse without sharing a visit

You can view locations, meetings, and published events without creating an account or submitting a visit. Loading online content sends ordinary connection information, such as your IP address, to our hosting providers. Links to maps, the SD24 website, phone calls, or email open a separate service whose own policies apply.

Information you choose to send

• Check-ins: the selected SD24 location, activity, submission time, and a random identifier tied to this app installation. Check-ins do not ask for your name.
• Peer-support and transportation requests: your name, phone number, preferred date and time, selected location, and—for a ride—the pickup and destination you type.
• Event responses: the event and whether you are interested or going.
• Staff responses: request status and a message displayed in your Activity page.

The app asks for your agreement before sending a visit or request. Choosing not to agree does not stop you from browsing or calling SD24. Do not enter diagnoses, treatment details, or other medical information.

Purpose and access

Authorized staff use submitted information to arrange services, respond to requests, and understand community activity. The random installation identifier supports your request history and repeat-visit counts; it does not verify a person’s identity. Aggregate reports can support organizational planning, grant documentation, and program evaluation. In My Pocket Labs provides technical operation and support. Supabase and Vercel provide hosting and data processing. Submitted records are not sold or used for targeted advertising.

Storage and protection

Connections use HTTPS. The Android app stores its random access key in device secure storage. The web app stores a separate random access key in a secure, HttpOnly cookie: ordinary page scripts cannot read that cookie. The service stores a one-way hash of the key. Your browser or installed web app keeps its own history; it does not sync automatically with Android or another browser. Anyone using your unlocked browser can see that history. Clearing site data, cookie expiry, private browsing, or using a different browser can disconnect you from it. Install the web app before submitting requests, then use the same installed app consistently. Staff access requires a separate approved account. Records are retained for service operations and reporting until deleted by you or the operator. Technical logs and provider backups can have separate retention periods and may not disappear immediately when a live record is deleted. No internet service can promise absolute security.

The web app stores only a request identifier and a one-way fingerprint of an unfinished form in tab storage to prevent duplicate submissions. Names, phone numbers, addresses, and form contents are not saved in that storage. Its offline cache contains only public app icons and a connection-help page; private requests and staff pages are not cached. An internet connection is required to send requests or view current activity. The app does not request GPS location, contacts, camera, microphone, advertising identifiers, or health-device access. A ride address is supplied manually. This version shows staff responses inside the app; it does not send push notifications, email, or text messages.

Delete records or get help

In the app, open Privacy & data → Delete my visits and requests. This deletes the live visit, request, and event-response records associated with this installation. Pending requests are removed too. No account is required. Clearing app storage or reinstalling can disconnect you from prior history.

For deletion help, correction requests, or records from another device, email daniel@inmypocketlabs.com with “SD24 data request.” We may need enough information to locate a record and verify your request. Please do not send sensitive recovery or medical details by email.

Service limitations

SD24 offers peer support, not emergency response or medical diagnosis. Sending a request does not confirm an appointment or a ride. Call your location when a timely response is needed. For an immediate emergency call 911; for crisis support call 988.

Contact

Self-Discovery 24, 602 South Big A Road, Suite 140, Toccoa, GA 30577. Stephens: (762) 348-9970. Habersham: (706) 776-0066. App privacy/support: daniel@inmypocketlabs.com.

Changes to this notice will be dated here. Material changes to collected information require an updated in-app notice.